Just read the 'The Discipline of Listening' authored by Ram Charan on HBR Blog Network. I actually liked the view point, the common non-listening symptoms and the way those can be overcome.
"The Listening Deficit" as the author terms the "lack of listening discipline" is common across the hierarchy. I say this on the basis of my exposure and experience with people of different ranks and different organizations. We tend to assume things as and when they fall on our ears and try build our own castles (thinking we are improvising it). I too have the same problem.
Of the solutions mentioned I feel the first one 'Pan the Nuggets' can be implemented. For the other solutions, those might sound easy to implement but in reality it will require a lot of patience, discipline and conscious effort to absorb, to reflect them through out behaviour. I hope this article helps you as it has helped me to find the ways to overcome the listening deficit. Here's the link. Happy reading
"The Listening Deficit" as the author terms the "lack of listening discipline" is common across the hierarchy. I say this on the basis of my exposure and experience with people of different ranks and different organizations. We tend to assume things as and when they fall on our ears and try build our own castles (thinking we are improvising it). I too have the same problem.
Of the solutions mentioned I feel the first one 'Pan the Nuggets' can be implemented. For the other solutions, those might sound easy to implement but in reality it will require a lot of patience, discipline and conscious effort to absorb, to reflect them through out behaviour. I hope this article helps you as it has helped me to find the ways to overcome the listening deficit. Here's the link. Happy reading
The Discipline of Listening by Ram Charan.
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